Work with Chicken

Join the Team at Chicken CycleKit

At Chicken CycleKit we continue to grow and, more than 100 years on, we’re still leading the market in two-wheeled solutions for everyone — from novice cyclists to professional racers.

As we expand our portfolio of world-renowned and in-house brands through our growing dealer network, we’re building a forward-thinking, agile company that’s passionate about delivering outstanding customer service and a premium range of bikes, components, and accessories.

Any current vacancies are listed below. If you don’t see a suitable role but would like to be considered for future opportunities, please send a speculative CV and cover letter outlining your skills and experience to [email protected].

Due to the high volume of applications we receive, we’re unable to respond to all candidates. If you haven’t heard from us within 10 working days, unfortunately this means your application has not been successful on this occasion.

Current Vacancies

Customer Service Administrator

An exciting opportunity has arisen to join our Customer Service team. We’re looking for a results-focused individual with strong account and relationship management skills to work collaboratively with our Area Sales Managers and help drive company growth.

The role centres around providing an excellent customer experience, maintaining and developing existing accounts, and identifying new sales opportunities in a fast-moving market. It’s also a great entry point into the business — previous team members have progressed into more specialist roles over time.

A background in the cycle or fitness industry is a distinct advantage, as is an understanding of online sales environments. Above all, we’re looking for someone with a determination to succeed and a passion for cycling.

Key Responsibilities

• Act as the first point of contact for customers via email, online messaging, or telephone
• Check and process orders accurately and efficiently
• Advise customers on product requirements, promotions, and new launches
• Process customer payments and manage account queries
• Work closely with the Sales Manager to develop and grow sales across all channels
• Support sales and service initiatives aligned with company targets for revenue and profitability
• Assist with sales office administration, CRM updates, and website notifications

Skills and Experience

• Entrepreneurial mindset with a proactive, “can-do” attitude
• Avid cyclist or strong interest in the cycling and fitness industry
• Good working knowledge of Microsoft Office
• Previous experience in the bicycle trade is highly desirable

Benefits

• Salary from £28,000 per annum
• 24 days annual leave (increasing with service) plus 8 public holidays
• Career progression within a fast-growing company
• Company pension contribution
• Generous staff purchase scheme
• Full-time, office-based role — ideally suited to candidates near Leighton Buzzard (LU7)

To apply, please send your CV and a covering letter to [email protected] with the subject line Customer Service Administrator.